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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us


  • -Megan B.

    I highly recommend Mausser Auto! Joe and his staff are very professional. If they find something that needs to be fixed during maintenance on my vehicle, I always get a courtesy call with what is wrong and price. Keep up the great work!


  • -Emily S.

    Can't say enough great things about Joe and Mausser Auto Service....I procrastinated and needed my oil changed before a trip, they were able to fit me on on a Friday, and came and picked my car up!!! Great service and work always done on my SUV!!! Thanks Mausser's!!!!


  • -Kathy M.

    Great service by dependable, knowledgeable professionals.


  • -Rachel W.

    They are that small town friendly type of business! They are very professional and do an amazing job! Prices are great too! Highly recommend!

Call us for service: 563-921-2375

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